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| Below you will find what some of our customers say about our dealership.
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"I just wanted to stop in and say that SVM is, in my mind, the best small engine shop in the area. I have been going to Scott and the Legend formerly known as Curt, since their inception at the old Jon's Cycle Barn location. Over the years SVM has gotten larger but Scott, Sean, Sarah, and the rest of the staff have stayed exactly the same; attentive, courteous, helpful, and above all else, always willing to talk to you about any questions you might have. I have heard some horror stories about some other local shops, but not SVM. Each time I've brought any of my machines there, if it's not perfect to my standards when I drive it, they take it back and make it perfect right away, no excuses, no bull. That is business the way it should be done. Thanks guys."
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By: Jon Hollis, NH
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"I have nothing but good things to say about the SVM family. The only reason Service is listed as a 1 is because I have yet to have any service done there. I'm sure when the time comes service will be a 5 star experience as well. Every trip reminds me of scenes from Cheers "Where everybody knows your name" they're always will to help and make the best recommendations based on your needs. Most places try to sell you on what makes them money, but they sell you on quality. From what I've noticed the things they offer are things they also use, which allows them to speak of the product without having to go look it up. Keep up the good work everyone!"
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By: Mat Fitchburg, MA
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"Thanks to brian and staff at svm the experiance of dealing with excellent people and a wondefull showroom myself and two friends bouhgt three comanders and a truck load of options with more friends going to svm after us talking about how nice the dealership and staff is keep up the great work!We recomend be for you buy your next ride stop at svm theres no outher place after that thanks agian Dana ,Dave and Steve."
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By: Dana w/townsend
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"I purchased a bike from SVMS, and though I will not be able to comment on the quality of the vehicle or the service department until the spring, my experience with Brian of the Sales Staff was exceptional. I told him that I was looking for a used motorcycle and he showed me what was available in my price range, as well as some choices I could afford if I chose to finance a new vehicle. I had shopped around with many local dealers. I found Brian to be more knowledgable about his current used inventory, than most salesmen were about their NEW inventory. I found this impressive. I would recommend SVMS to anyone shopping for a new recreational vehicle, based on my experience."
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By: Anonymous Milford, NH
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"It is great to deal with Souhegan Valley Motorsports.
Thank you."
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By: David Milford, NH
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"After shopping for my motorcycle for months and speaking with dealers from Ohio to Maine, I was put off by many dealers because of their attitude over the phone. Even though I was asking questions that indicated I was a serious buyer I was treated with disrespect and like an adversary in a game. Brian was different. He treated me with the utmost respect, courtesy and understanding. Even though SVM may not have had the lowest price (but it was very very close), the customer service and comfortable buying experience were well worth it. I will definitely recommend SVM to anyone I know shopping for powersport equipment, and look to them for my next purchase."
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By: Anonymous Farmington, CT
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"I spoke with Brian Kocsis concerning the Spyder and since I am a new rider, I decided I should get more exposure on a traditional street bike. I was very comfortable talking with Brian and when I am ready for a spyder, I am going to see him. I left and came back another day and was talking with Scott Mullin and I did buy a used (consignment) bike through him. I am very pleased with my decision and dealing with Scott."
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By: Kevin Fitchburg, MA
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"This has been a very pleasant experience for me. Brian and George worked well reintroducing me to the motorcycle world again after a 35 year absence. I will be continuing my patronage of SVM well into the future.
Good luck,
Chris"
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By: Chris peterborough, NH
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"great prices, well stocked and great people and service. Always a variety of products and a plethora of vehicles."
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By: Ben Ashburnham, MA
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"Terrific service. I could go to my local dealer a few miles away, but I prefer to drive 18 miles to have my bikes serviced here. The guys are friendly, direct and honest. Most importantly, I trust them to give me an honest problem diagnosis and a fair price. Great place to visit!"
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By: Steve Townsend, MA
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"Great experience. The ability to do a test ride cannot be replaced. Sales folks are not pushy, this is an asset."
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By: Raymond Ashburnham, MA
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"Let's start by saying where I work there is a motorcycle shop attached and I went to SVMS over them and I'm glad I did! I am absolutly dumbfounded over the level of service I have received from Curt and his crew over my past experiences at the bike shop where I work! Not only are these guys kind and curtious and a joy to talk to and most of all honest; but they have gone well beyond and far and away surpassed my expectations as to what I would have expected a service visit to be in my wildest dreams! This may sound like a loaded survey but I also work in the service industry and we could learn a lot from these guys. You have a customer for life and I am unanimous in that! I will never ever go anywhere else for motorcycle service again even if I need a tow from east overshoe!
Just wanna say thanks to Curt in service and Eric in the shop you guys really made me feel welcome!
Sincerely Sean M. O'Donnell
Milford NH..."
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By: Sean Milford, NH
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"always a great attitude, always great deals and always want to make sure the customer is hapy so that you tell your friends. Great faimly owned business to work with!
-Ben"
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By: Ben Wilton, NH
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"Great dealer...Great product knowledge, and helpful friendly
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By: Bill Merrimack, NH
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"When it comes to customer service, you've picked the right shop. The folks at Souhegan Valley Motorsports are amazing. And if you are a woman and want to be treated like the enthusiast that you are.. have no fear. You certainly will be treated great here! Whether you live in the area or are just passing through, please make it a point to stop in and check them out.
The Women's Riding School LOVES Souhegan Valley Motorsports! You should Too!"
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By: Judy Randolph Center, VT
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"Everyone at SVM are top notch. No matter whom you deal with, the service is always great. Even if just stopping by the shop to say hi, they make you feel like family. My entire family now uses SVM. Keep up the great work."
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By: BRETT MILFORD , NH
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"MY UNCLE KNOWS EVERBODY AT SVM. YOU HAVE COOL STUFF. AND I LIKE YOUR SNOWMOBILES THE BEST. "
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By: ZACK AMHERST, NH
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"Just wanted to express my thanks for superb customer focused service. I went to a competitor down the street to have my tire changed and not only did I not receive any accomadation for a mix up on their part but they wanted $70 for tire replacement service. You guys accomodated me still after I was a half hour late. 2 different associates asked if I needed a chair or anything while I was reading on the floor killing time and the mechanic was proactive in expressing concerns on the tuning of the motor, taking time to explain everything. You have all my referrals. Cheers and best of luck, Chris"
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By: christopher portland, ME
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"These guys are the best, they are simply AWSOME. very accomidating, always have what you need, and they have the best service around. NEVER had a problem with them, and I highly recomend them to all my friends"
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By: Carl
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"This has been my first experience purchasing a motorcycle in about 20 years. I looked at many dealerships before I chose SVM. Their staff was very knowledgable and very patient with my many questions. Sean in particular was very helpful with the selection of my 2009 Vulcan Cruiser. He took the time to explain everything about the bike. I am extremely happy with my purchase. I will recommend SVM to anyone interested in working with a great dealership."
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By: Joe Milford, NH
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"I really enjoy doing business with SVM. I was treated very fairly when I traded for a new '08 Concours 14, and subsequently, the service department worked very hard to make it brand new after a minor accident.
I recently added an '09 KLX250S to the stable and SVM is where I bought it because I like the way they deal with their customers.
The entire staff at SVM are like old friends, so I don't bother trying to negotiate with any other dealers. "
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By: Anonymous Francestown, NH
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"I love this dealership! The entire staff is super friendly, knowledgable and passionate about all types of motorcycles. I have been into their parts department many times during the course of a 1966 Honda Scrambler restoration, always looking for little odds and ends. Regardless of purchase value, we ALWAYS get enthusiastic attention, great and unhurried advice and superb followup. If these guys are THIS good on a $15 purchase - I can only imagine how they'll be on my next cycle purchase. Yes, we're big fans of this dealership, and will buy our next bike and all of our parts here from now on!"
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By: Thomas Amherst, NH
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"This letter is long over due, I first met the team of SVM when the shop I use to use could not fix my 25 year old KZ1100D, so my Bike was transferred to SVM, Scott and the team took on the difficult challenges of this machine. I have to say not only did they fix this motorcycle in a short time ... when, I road it the balance of that year I was getting approximately 50MPG on a 25 year old motorcycle that preformed like it was only a year old. Great Job! Thanks to the whole team at SVM!!!
I can not see myself going any where else for my service or other needs of my motorcycle. I have since bought a New 2008 NOMAD, again the team at SVM excided all my expectations and help me customize it to meet my needs. I have too say once you start doing business with SVM you will not want to go any where else!
I want to personally say Thanks to Scott, Sean and last but not least George!
They have made each experience a pleasurable one!
Thanks Guys!
Moe aka, MOMAD
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By: Moe New Boston, NH
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"Thanks Guy's, you made my buying experience an absolute pleasure.
Looking forward to doing business your service department."
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By: Joe Milford, NH
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"Great job guys, keep up the good work. You got a customer for life. It is a pleasure to come to your shop/store."
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By: Mike Brookline, NH
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"thanx to kurt and scott.their service,knowledge, and proffesional manner are second to none"
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By: Carl Milford, NH
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"I had considered other Kawasaki cruisers but on the advice of the SVM staff I bought a new 2007 Vulcan Nomad last year. My wife and I love it! What a great bike! SVM's service has been EXCELLENT. All of their accessory recommendations are based on thorough product knowledge and/or personal experiences. Prices are very fair and customer service is SUPERB! The best motorcycle dealership I have experienced in over 30 years of riding. I'm looking for a sport bike to add to my garage and I will definitely get it from SVM. Not only do the owners all ride at SVM, (even Mom and Dad) but they race, too! A great place to get a new or used bike; don't go anywhere else."
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By: Scott Raymond, NH
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"I PURCHASED A 2007 BRUTE FORCE 650 AND LOVE IT SINCE THEN I HAVE HAD SERVICE WORK DONE BY SVM AND AM VERY PLEASED. STRAIGHT FORWARD GROUP OF GUYS, KEEP UP THE GOOD WORK "
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By: JAKE MERRIMACK, NH
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"I just purchased my 2nd bike from Souhegan Valley Motorsports and will continue to purchase from Soughegan Valley in the future. I would never go anywhere else. They are one of the few dealerships in the area that truly care about their customers and all of their needs. "
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By: Nick Merrimack, NH
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"I purchased my first Kawasaki Motorcycle from Souhegan Valley Motorsports in 2004 (Vulcan 800) and just purchased my 2nd. Vulcan 1500. Souhegan Valley Mororsports has always maintained my motorcycle and for the past four (4) years they have provided winter storage.
Their complete staff is absolutely excellent to work with, they are very courteous, extremely knowledgeable, and helpfully. Their service technicians are very meticulous and do excellent work; they far exceed what’s expected and what I’ve experienced at other motorcycle repair shops.
Keep up the excellent service, and customer relationship. You’re five (5) stars in customer service and Customer satisfaction.
Thank you,
Dick Laurent
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By: Richard (Dick) wilton , NH
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"Best dealership I have ever dealt with. Family owned, very friendly and personable. Service is excellent. I switch from Triumph motorcycles to Kawasaki just because of the people and atmosphere at this dealership. I recommend them to everyone. "
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By: Travis Milford, NH
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"Guys do a great job! Keep up the good work! "
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By: Matt merrimack, NH
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"I bought my 2008 KLR650 from them along with a few parts and accessories since. It is always a top shelf experience!"
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By: Michael Nashua, NH
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" So many dealerships are interested in "sell, sell, sell" or "let me give you my card" they forget about why they are there...the Customer! Souhegan Valley Motorsports doesn't make you feel like you're on a used car lot, they take care of their customers and that's why we traveled from Londonderry to Milford to buy our Kawasaki!
-Joe Mack"
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By: Joseph Londonderry, NH
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"Souhegan Vally Motorsports is an awsome and cabable team!!
They sold me my first new motorcycle and I couldn't be happier with the purchase, or the sevice, Souhegan has to offer!!"
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By: Cory Marlborough, NH
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"i must say, when it comes to motorcycles and customer service, this is THE BEST place to do business with!! my persistence in changing my aftermarket forward control pegs, was matched by Sean's knowledge and "know how"!! i just wanted to say thanx to everyone over at SVM, especially Sean for going above and beyond!! "
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By: Anonymous brookline, NH
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""No pressure, excellent experience. Everyone at SVM keep up the great work""
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By: Patrick Nashua, NH
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"My latest trip to SVM was to purchase some regular maintenance items and a bracket to mount a GPS to my Vulcan Nomad. Rather than sell me something I really didn't need the Sales Person showed me how to use the existing GPS bracket to attach the GPS to my bike. It was great to work with folks that value customer service over making a sale.
Please keep up the great work, I know I will be purchasing all my bike parts from SVM.
Glenn
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By: Anonymous Milford, NH
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"SVM has been great. great service. never make any faces when I price parts. ordered chain and wharehouse sent wrong one. they took care of it same day. had front tire done today at the last minute with no issues. will purchase my next bike from them no question. great place."
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By: Steve "NUJCK" Milford , NH
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"VERY FRIENDLY AND KNOWLEDGEABLE PEOPLE, ITS HARD TO FIND A FAMILY OWED BUISINESS WHERE U GET TO TALK WITH THE "FAMILY" FROM SALES TO PARTS AND SERVICE THEY ARE THERE TO TRULY HELP YOU , AT AFORDABLE PRICE TOO . MY WIFE AND I BOUGHT A 2005 VULCAN 1600 IN FEB 06 AND WE A STILL GETTING THAT NEW CUSTOMER "HI HOW CAN WE HELP YOU AS WE WALK IN THE DOOR . IN JUNE MYWIFE AND I WAS HEADED TO LAKE GEORGE NY "AMERICADE" WEEK, AT THE LAST MINUTE WE NEED TO BUY A BACK REST AND BAG FOR THE WIFES EXTRA BAGGAGE . SEAN ORDERD WHAT WE WANTED AND HE HAD IT IN LESS THAT A WEEK LIKE HE SAID . DOWN TO EARTH PEOPLE ,GREAT PRODUCTS AND SERVICE AT A FAIR PRICE . THTA S WHAT BRINGS MY WIFE AND I BACK TO SVMS, THERE NEW SHOW ROOM IS GREAT TOO "
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By: MARK MILFORD, NH
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"you guys are a great dealership and i hope you never go out of business. keep the family name!"
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By: zachery Greenville, NH
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"Friendly environment with an extremely knowledgeable staff. Sean helped me with everything and definately made the process relaxing. Definately Recommend this place to everyone!"
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By: Stan Douglas, MA
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"Everything about this dealership is #1. Everyone made my new motorcycle purchase a pleasant experience.I would highly recommend SVM"
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By: Tom Peterborough, NH
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"By far the best group of people to deal with. I only wish when I puchased my 2006 2000 Kawasaki Vulcan, That I had checked them out. They are by far the most polite,and honest people I have ever done buisness with. Your not just another person at Southegan Valley Motorsports. They remember you and what you ride, they actusly care about there customers. They make you feel like part of there family. They know the products they sell and service inside and out. If you want honesty, and freindly people who care Souhegan Valley Motorsports is your place.
Finaly a family owned and run buisness that cares. You guys are the best, and have all my buisness from now on.
Mike Hanson"
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By: Michael Jaffrey, NH
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"All I can say is WOW - great experience from start to finish!! Souhegan is the real deal...great customer service, fair pricing, excellent follow up, knowledgeable staff and genuine concern for their customers!! Best experience I've had in a really long time...my only regret is that Souhegan doesn't sell cars...I would love to buy a car here. What a pleasure...we'll be back!"
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By: Anonymous Natick, MA
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"Informed. Professional. Helpful. Friendly. Souhegan Valley Motorsports excels in all these areas. While not the biggest shop, they're one of the best. They're willing to spend the time to make sure you get the information -- and the bike -- you need. In this day and age it's nice to know there are still some honest, straight shooters out there....
I'll be back for bike number three as soon as my bank account allows!"
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By: Eric New Ipswich, NH
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" I tried to get some work done to finish my project bike at large and small shops alike, to no avail. When I finally brought it to SVM, not only was it finished the next day, but the owner himself got his hands dirty to ensure it was completed. Parts that had been ordered multiple times at other shops and necessitated return were found and installed on the spot.
I have been to many shops in the state, and have never experienced the professional, courteous, timely, and overall satisfactory service that I recently did at SVM. I wholeheartedly agree with the other testimonials, when you go to SVM, you are treated as one of the family. Well done fellas!"
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By: Eric Concord, NH
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"i would rank these guys 10 stars if i could. theve always seem to go out of there way to help you. i always feel like part of the family when im there. sometimes i stop in just to chat and they dont even mind, i usally buy something thought. i wish every place was as kind and helpfull as these guys are to my friends and me."
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By: joshua jaffrey, NH
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"It is hard to find a place like this, with friendly, knowledgeable staff, always willing to go the extra mile to help a customer.
Highly recommended!
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By: Dante Amherst, NH
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"Every visit is a pleasure. The friendly, knowledgeable, courteous staff always make you feel like you are one of the family."
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By: Rob Milford, NH
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"Stopped to check on parts for a motorcycle and purchased a used bike. Then purchased a 2006 ATV. The overall service is great and friendly."
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By: bruce wilton, NH
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"Thanks to the entire sales staff for coming to my house and look at my trade in and delivering my motorcycle to my house. Thank You All.
Mary"
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By: Mary New Ipswich, NH
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"Very nice experience, great deal on a great bike from a knowledgeable staff with absolutely no pressure, hype or BS!"
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By: Bob Wilton, NH
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